Frequently Asked Questions (FAQ)

📦 When will my order be shipped?

Your order will be processed within 1–4 business days . As soon as your order has shipped, you will receive a confirmation email with a tracking link to track your package.

🚚 What are the shipping times?

We ship worldwide. Delivery time may vary by location:
• The Netherlands & Belgium: 1–3 working days
• EU countries: 3–7 working days
• United States, United Kingdom and other countries: 5–10 working days

🔁 Can I return or exchange an item?

Yes, you can return unworn items within 14 days of receipt. Please contact us first to register your return. Return shipping costs are at your own expense, unless the error is on our part.

🧾 Will I receive an invoice?

Yes, after your order you will automatically receive a digital invoice by email. Should you wish to receive it again, please feel free to contact us.

📩 How can I contact MAEZI?

You can easily email us via maeziclothing@gmail.com We usually respond within 24–48 hours.

💳 Which payment methods do you accept?

We accept all common payment methods, including iDEAL, PayPal, credit card, Klarna (pay later), and Apple Pay.